FAQ: 8 Commonly asked questions
Here are 8 questions most often asked. If you have a different question or concern, please contact our office. We would love the opportunity to speak with you and always try to find a way to meet your needs.
1. Why do you have the rule about children, 5 years old and and younger, being next to an adult in the pool?
Our rule is actually more lax than other pools in comparable community
indoor pools in our state and neighboring states. The majority of these pools require an adult to accompany children in the water up to the age of 8. Nationaldrowning statistics show that swimming pools are 14 times more likely to be involved in the death of a child age 5 and under than a motor vehicle. In an effort to serve our patrons, we put a new policy in place this summer. During the summer we provide an in-water guard to assist parents in watching their preschooler in our small pool between 1:30-3:00 every week day. If a parent comes with a little one, and
is unable to get in the water with their child for some reason, one of our guards is assigned to help with this need.
2. Why do you trade off using the diving board and swimming in the deep end every other 1/2 hour?
We had many patrons express a desire to have time during our Open Swim Sessions to simply swim and play in the deep end of the pool. To accommodate the many requests we received on this, a trade-off arrangement was established so those wishing to use the diving board would have half of each Open Swim hour, and those wishing to swim and play in the deep end would have the other half of each hour.
3. Is it true that the guards blow their whistles constantly?
In October 2013 a new policy and training practice was instituted. Those who have regularly attend the pool since that point can witness that it is rare to hear a whistle blown. On July 4th, 2016 there were 450 people at the pool, never was a whistle blown. It is not our practice, and has not been in the last 3 years. All our employees were, and still are, trained to only use a whistle in a true emergency situation. Instead, we are trained to move and speak politely with patrons. The following is short note, written on July 3, 2016which demonstrates this:
4. What are the slide rules?
The manufactures safety guidelines call for children to sit down on their "pockets" when they slide down. Children who have tried other ways (head first, or lying flat on their backs) have suffered unfortunate face and head injuries. As discussed above, children 5 years of age should have an adult accompany them. This may only require the adult to make sure the child safely climbs the ladder, and then said adult may slip into the pool nearby the slide and wait for their child. We ask adults not to wait directly at the end of the slide to catch their child. Our reason, again, is the number of face, head, and neck injuries suffered by various adults who became distracted and were hit by their hurtling child coming off the slide.
5. How many employees does the pool currently employ?
The pool currently has 7 Life Guards. These are high school students, not all of whom work for the pool all year long. There are those who request months off to participate in sports, such as soccer, swim team, football, tennis, baseball, etc . As of October 1st we will have a total of 13 employees, not the 28 reported in the local paper. In the summer we have gone up to 20 employees for June & July. All of our employees are part time. Most only work 4 hour shifts.
6. Why have you raised prices?
The entry price for the Pool was last raised in 2001, The last price adjustment for passes and rentals was made in 2006. As we all are painfully aware, everything from milk to a pair of socks, costs us more now. Clearly, Richfield City has held off on raising prices for years, even though it has cost more and more to continue to run and operate this facility. Our price increases will not begin to cover our operational costs, but they will help us minimize our losses.
7. When can adults come and swim without children being present?
We offer Adult Swim Hour every weekday from 12-1 PM. We also have "Adult" time from 5-9 AM every weekday. This also includes Lap Swimming from 5-7 AM; time to walk in the water, or to continue to do laps from 7-8 AM; an Water Aerobics class taught every weekday from 8-9 AM, with a lap lane open, as well as plenty of space to swim and/or walk in the water at the same time as the Aerobics class is going. Evening Adult Time is offered from 5-6 PM Mon-Thu, with the possibility of children in a swimming lesson being present.
8. What are the rules at the pool?
We have 5 Rules: 1. Watch Your Children 2. No Diving In Shallow Water 3. No Long Breath Holding--this refers to repeated and extended breath holding games. This rule has become an industry standard and is now required by Red Cross. 4. Non-Swimmers Wear Life Jackets--we provide Life Jackets at no charge. Only those non-swimmers wishing to access the Big Pool are asked to wear one. 5. No Dangerous Behaviors-- this applies to running on the deck, chicken fights, cartwheels off of the diving board, flipping off the side of pool, and head and face slapping.
We have often changed or adjusted certain "rules" when our patrons have spoken with us about their concerns or needs. The most recent example of this is carrying others on your shoulders, we just ask that actual chicken fights not take place.